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Terms & Conditions

Welcome to Plumbing Repair of the Triad. These Terms & Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

1. Definitions

  • Company refers to Plumbing Repair of the Triad.
  • Services refer to plumbing repair, maintenance, and related solutions provided by our company.
  • User refers to anyone who visits our website or engages with our services.
  • Website refers to our official site, where we provide information about our services.

2. Scope of Services

We offer professional plumbing repair and maintenance services, including but not limited to:

  • Leak detection and repair
  • Pipe replacement and installation
  • Drain cleaning and unclogging
  • Emergency plumbing services
  • Water heater repairs and installations

Services are provided based on availability, and we reserve the right to modify or discontinue any service without notice.

3. Booking and Appointments

  • Customers can request services via phone, email, or our website.
  • Appointments are subject to availability and confirmed upon approval.
  • We reserve the right to reschedule or cancel an appointment due to unforeseen circumstances.

4. Pricing and Payment

  • Pricing for services will be provided upon request or after an initial assessment.
  • Payments must be made upon completion of services unless otherwise agreed.
  • We accept various payment methods, including cash, credit/debit cards, and online transactions.
  • Late payments may be subject to additional charges or service suspension.

5. Cancellation and Refund Policy

  • Cancellations must be made at least 24 hours before the scheduled service.
  • Refunds are not guaranteed and will be assessed on a case-by-case basis.
  • Deposits, if applicable, may be non-refundable depending on the service agreement.

6. Liability and Warranties

  • We strive to provide high-quality plumbing services but do not guarantee uninterrupted or error-free services.
  • We are not liable for damages caused by pre-existing plumbing issues or customer negligence.
  • Any warranties on materials or workmanship will be explicitly mentioned in the service agreement.

7. User Responsibilities

  • Customers must provide accurate information about their plumbing issues.
  • Customers must ensure safe and accessible working conditions for our plumbers.
  • Customers are responsible for securing their personal belongings during service visits.

8. Intellectual Property Rights

  • All content on our website, including text, images, and logos, is the property of Plumbing Repair of the Triad.
  • Unauthorized use or reproduction of our content is strictly prohibited.

9. Privacy Policy

  • We collect and use customer information in accordance with our Privacy Policy.
  • Personal data is handled with care and not shared with third parties without consent, except where required by law.

10. Dispute Resolution

  • Any disputes arising from our services will be resolved amicably whenever possible.
  • If disputes cannot be resolved, they shall be subject to the jurisdiction of local courts in [Your Location].

11. Amendments to Terms & Conditions

  • We reserve the right to update these Terms & Conditions at any time.
  • Changes will be posted on our website, and continued use of our services implies acceptance of the revised terms.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.